One.site is the trading name of One.site Global Limited ("One.site", "we", "us"). We are a company registered in England under company number 12376915. Our registered office is at Cody Technology Park, Farnborough, GU14 0LX.
One.site is committed to protecting the privacy and security of everybody whose personal data we process. We acknowledge the need to protect personal data that is collected by or disclosed to us and to manage it in accordance with the Data Protection Act 2018 and EU General Data Protection Regulation 2016/679 (GDPR) now incorporated in the 2018 Act as the “UK GDPR”).
The purpose of this notice is to inform you how we collect and use (process) personal data during and after your relationship with us, in accordance with such data protection laws.
One.site is a cloud based collaborative solution which it offers to its customers in the construction industry. It enables them to create editable databases of personal data such as professional certification and relevant health information of workers (operatives/contractor administrators) and visitors to construction sites which are securely shared with our customers for purposes such as mandatory record keeping, health and safety training and site clocking in/out time management.
When an individual data subject signs up for an account with us, they provide their personal data and have access to edit that personal data thereafter. We are the controller for that information, and our lawful basis for processing it is to fulfil the contract we have with the data subject to provide our services.
We also provide services to our customers, such as construction companies, and data subjects will be able to authorise access to customers when they work on those customer sites. Data subjects can authorise access to more than one customer at once. Where our customers use data subject information to manage their sites, they will be data controllers for this processing, so it is important that data subjects read and understand our customers’ privacy notices.
If you have any questions regarding this privacy notice, our use of your personal data or wish to exercise any of your legal rights under data protection law, you can contact us by email dpo@ukconnect.com.
If you are an operative, contractor administrator or a visitor to a construction site, some of the personal data that we process will be provided by you to us at the invitation of our relevant customer or directly by our customer. If you are an operative, contractor administrator or a visitor to a construction site, we may receive your name and email address from our customer. This information is used to send you an automated invitation to register on One.site and to authorise disclosure of your data that you have entered into One.site to our customer. Your data will only be accessible by our customer where you have explicitly authorised this. Please help us to keep your information up to date by regularly checking in to your account and reviewing the data held.
You will only ever need to provide the minimum personal data required to fulfil the task in hand. On behalf of our customers, we would only process some or all the following personal data:
We will only use your personal data where the law allows us. This is likely to be limited to the following examples.
We will only ever disclose your personal data to a third party where you have authorised us to do so. We may also disclose your data where we are required to do so by law. We may also pass your information to our auditors and other associated organisations for the purpose of regulatory compliance. When using third party service providers we only disclose the personal data that is necessary for them to help to deliver the service, which we balance carefully with respect to your rights. We have a contract in place that requires them to keep your information secure and prohibits them from using your data for their own purposes. All third parties are subject to a duty of confidentiality.
We undertake regular IT security and data protection auditing to ensure our systems meet the expectations of the law and those of our clients. Those of our employees and suppliers who have access to personal data are required to undertake data protection training.
One.site is hosted on UK servers. Some of our system development and technical support is undertaken by a partner located in the Philippines. They do not routinely process personal data, but personal data is stored on the systems they support and develop. We have a compliant contract in place with our partners, and an International Data Transfer Agreement is in place to protect your rights and freedoms during processing as part of that contract.
We will retain your personal data as long as is necessary as our customers need to keep them in accordance with their own data protection procedures. We may need to retain some information to comply with our legal obligations such as financial and accounting records. Unless there is an ongoing business relationship, we will only retain your personal data for 7 years after your account is closed.
You have a number of rights under data protection law. In summary these include:
To exercise any of these rights or if you have any questions about our Privacy Notice, please contact our Data Protection Lead using the contact details provided at the top of this notice.
You should also be aware that these same rights apply in respect of any third- party construction company we may have disclosed your data to at your request. You would need to contact those organisations directly should you wish to exercise any of your rights.
While we hope to be able to resolve any concerns you have about the way that we are processing your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been processed in a way that does not comply with the GDPR or have any wider concerns about our compliance with data protection law. You can do so by calling the ICO helpline on 0303 123 1113 or via their website https://ico.org.uk/.
We keep our privacy notices under regular review. This notice was last updated on 25th February 2026.